endorsedOngoing

Pegasus Airlines Digital Channels (Mobile & Web)

Services Covered:

Mobile Application Development • UI/UX Design • Website Development • E-commerce Development

Industry

Business Consulting & Services

Duration

101 months

Budget

Confidential

Start Date

1 March 2018

Team Size

21-25 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Commencis is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Pegasus Airlines

Istanbul, Turkey

Project Summary

Commencis designed UX and developed Android and iOS mobile applications and frontend web experiences for the airline, delivering bi-monthly updates to add features. The project digitalized the ticket purchase process and, according to the client, half of passengers now prefer to purchase tickets and additional services via web and apps. The team worked in an agile methodology and was described as dedicated, though the client noted areas for improved flexibility.

Key Challenges

Provide consultancy, project management, design, analysis, development, and testing
Become the digital airline of the world

Project Deliverables

Android mobile application
iOS mobile application
Frontend web application
UX design
Bi-monthly app releases/updates

Project Solution

Commencis designed the user experience and developed native Android and iOS mobile applications, along with frontend web development. They implemented a release cadence that produced a new version of the app every two months and worked in an agile process with a project manager as the primary client contact. The team covered consultancy, project management, design, analysis, development, and testing across the engagement.

Project Outcome

Digitalized the ticket purchase process
Half of passengers now prefer web and app channels for purchases
Adopted an agile approach with Jira integration for demand planning and coordinated cross-team Ralli-months

Platforms

Mobile
Web

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The development project produced excellent results, offering an effective digital solution for users and ensuring that the process runs smoothly. The team was worked in an agile methodology and was very dedicated and invested in the product, but could improve their flexibility.”
Emrah Ural, PMP, ITIL
Analyst Team Leader, Pegasus Airlines at Pegasus Airlines
Date: 05/30/2019