endorsedCompleted

DevOps and AWS Infrastructure for Retail SaaS Company

Services Covered:

Custom Software Development • Cloud Consulting and Services • DevOps

Industry

Advertising & Marketing

Duration

36 months

Budget

1M - 10M

Start Date

1 January 2013

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Coherent Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

MyAlerts

Austin, United States of America

Project Summary

Coherent Solutions expanded the IT capabilities of a venture-funded retail SaaS startup by recommending and implementing AWS infrastructure and providing DevOps, analytics, and reporting support. They helped the company scale its servers and back-office systems to support growing customer volume while serving as a one-stop IT provider with strong communication and an onshore account manager.

Key Challenges

Need for DevOps, analytics, and reporting capabilities
Lack of AWS/back-office infrastructure to support growth
Requirement to scale infrastructure to handle growing retail demand and customer volume

Project Deliverables

Infrastructure recommendations and AWS tooling
Server support for applications across multiple machines
Scalable cloud infrastructure to handle increased data and client load

Project Solution

Coherent Solutions assessed the client's needs and recommended Amazon/AWS tools, servers, and infrastructure components to enable elasticity and scaling. They provided server support for applications running across many machines and supported DevOps, analytics, and reporting needs to help the startup handle increased retail demand.

Project Outcome

Rapidly engaged a growing number of customers while maintaining service quality.
Improved operational scalability and elasticity through AWS-based infrastructure.
Effective project management via an onshore account manager liaising with the offshore team.

Platforms

SaaS
Web

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The team has provided the company with the bandwidth to engage large volumes of customers without sacrificing quality or the ability to meet their needs. They served as a one-stop-shop for IT services, streamlining workflows. Their prioritization of communication added value.”
Paul Hanson
Former COO
Date: 10/28/2019