endorsedOngoing

Staff Augmentation for Mobile Payment Platform

Services Covered:

Staff Augmentation • Custom Software Development

Industry

Financial Services

Duration

91 months

Budget

Confidential

Start Date

1 January 2019

Team Size

16-20 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable CognitiveClouds is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Bengaluru, India

Project Summary

A mobile payment platform repeatedly partnered with CognitiveClouds for staff augmentation across multiple projects, including modules for a payment app and products in insurance and mutual funds. The client praised the quality of candidates and quick turnaround times but reported a recent increase in attrition and a decline in candidate quality. The engagement involved joint delivery between the client's employees and CognitiveClouds' contractors.

Key Challenges

Need to hire engineers repeatedly for multiple projects including insurance and mutual fund products.
Require high-quality candidates and quick staffing turnaround.
Increasing attrition affecting candidate retention and quality.

Project Deliverables

Module on PhonePe App
Critical category launch

Project Solution

CognitiveClouds provided vetted engineering candidates and tested a few before onboarding more. The vendor supported building a module on the PhonePe app, delivering a critical category launch, and staffed the engagement with engineers across apps, backend, and QA. Technology work included Android and iOS development.

Project Outcome

Teamwork and joint delivery by both internal and vendor teams.
Communication primarily via Slack and Gmail with milestone-based timelines.
High candidate quality and quick staffing turnaround initially; later increased attrition and declining quality.

Platforms

Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.38

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The company was most impressed with the quality of the candidates that the Cognitive Cloud team were providing for them as well as the quick turnaround time they had in procuring said candidates. However, the company has noted the increase in attrition rate and wishes the team do something about it.”
Anonymous
Engineering Manager
Date: 11/22/2021