EndorsedendorsedOngoing

CareZapp Home Care Platform Development

Services Covered:

Website DevelopmentUI/UX DesignSoftware Maintenance and SupportCloud Consulting and Services
Project hero — replace with case study imagery
Industry
Industry

Healthcare

Duration
Duration

104 months

Budget
Budget

50K - 199K

Client Size
Start Date

1 December 2017

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable COAX Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

CareZapp

mapDublin, Ireland

Project Summary

COAX Software serves as an ongoing development partner for CareZapp’s home care support platform, creating and integrating new features into an AWS-supported platform and providing frontend design. They perform code and development-operations reviews and deliver work in two-week cycles with monthly budgets. Early customer feedback has been positive; COAX adapts to existing codebases and provides documentation to support collaboration.

Key Challenges

  • Re-establish a development team after losing multiple developers
  • Outsource major elements of development instead of rebuilding in-house

Project Deliverables

  • Code review and feedback
  • Development operations (AWS) review
  • New digital features and functionality
  • Frontend design work
  • Documentation

Project Solution

COAX performed an initial code review and reviewed the client's AWS-based development operations, then worked iteratively to implement updates and new features on the existing platform. They are responsible for developing new digital features and provide frontend design, while product management and feature scoping remain with the client. The engagement operates on two-week cycles with variable team size (typically one to three people) and includes documentation and regular video meetings and Slack-based coordination.

Project Outcome

  • Customers reacted positively to new features and functions
  • Deliveries were completed on time and within scope
  • High-quality code with no particular issues reported
  • Effective two-week cycles and clear project management communication

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • RubyRuby
  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Although it’s too early for statistics, customers have reacted positively to what has been completed to date. COAX was willing to modify their work style, adopting two-week segments, with smaller, corresponding scopes. They pick up on existing code and platforms quickly and provide documentation.

Andrew Macfarlane

Founder & CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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