endorsedOngoing

CRM Enhancements and Development for Three CRM Systems

Services Covered:

Custom Software Development

Industry

Information Technology

Duration

106 months

Budget

Confidential

Start Date

1 October 2017

Team Size

Confidential

Engagement Model

Onshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable Clurgo is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Warsaw, Poland

Project Summary

Clurgo added new functionalities to three CRM systems, designing technical solutions from product requirements and preparing the systems for UAT. They implemented changes, produced deployment and production instructions, and have continued to work on subsequent updates. The client reports high-quality work, reliable project management, and no notable defects.

Key Challenges

Needed developers with deep CRM development expertise

Project Deliverables

Added functionality to three CRM systems
Designed and produced technical solutions
Implemented changes and prepared production instructions
Deployed changes to the UAT test environment

Project Solution

Designed and implemented new functionalities across three CRM systems based on the client's requirements. Delivered code changes, production instructions, and performed deployment into a UAT environment. The solution was implemented on a 3-tier architecture with Microsoft SQL Server at the data layer, Java EE as the application layer, and Adobe Flex for the presentation layer; the team included a project manager, designer, developers, and testers.

Project Outcome

Delivered high-quality CRM functionality with no major defects
Provided regular reporting and good project management via Jira
Client satisfied and open to future engagements

Platforms

Tech Stack

Java
SQL

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Clurgo consistently provides feedback and reports, creating an open and transparent working relationship. Their products work well, with no unexpected bugs or glitches. The team is reliable, leading to potential future engagements as necessary.”
Anonymous
Business Area Manager
Date: 02/27/2018