Service Ticketing Module for Construction Technology Platform
Services Covered:

Industry
Construction
Duration
4 months
Budget
50K - 199K
Start Date
1 December 2021
Team Size
Confidential
Engagement Model
Offshore
Project Capability Score (PCS)
73/100
Good
Project Capability Score (PCS) estimates how capable Carnera Technologies Inc. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Riskcast Solutions
Project Summary
Carnera developed a standalone service ticketing module for an end client of a construction-technology platform, using Angular, Node.js and React Native. The module was built to operate independently while integrating with the platform's existing AWS-hosted database. The client reports the engagement has exceeded expectations due to Carnera's responsiveness and strong collaboration through daily meetings, Jira and Slack. The project began in December 2021 and is ongoing.
Key Challenges
- Need to add a service ticketing module that few construction management platforms offer
- Require the module to be built independently while integrating smoothly with the existing platform
Project Deliverables
- Service ticketing module
- UI/UX design for the module
- Integration with existing AWS-hosted platform and database
Project Solution
Carnera built a standalone service ticketing module that integrates with the client's AWS-hosted construction platform. They reused the platform's existing database structure and implemented the module using Angular and Node.js on the web side and React Native for the mobile surface. Their scope also included UI/UX design and close collaboration with the client's and end client's project managers, with coordination via Jira and Slack.
Project Outcome
- Exceeded client expectations in approach and engineering rigor
- Effective project management with daily client meetings and iterative testing
- High responsiveness across both business and engineering stakeholders
Platforms
Cloud
Web
Mobile
Tech Stack
Angular
Node.js
React NativeAmazon Web Services (AWS)
Client Endorsement
Overall Review Rating
4.75
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“Carnera’s engagement with the end client has been very successful, facilitating the development of a useful product and exceeding expectations. The team is very collaborative and communicative, and their responsiveness excels in all aspects of the project.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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