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EndorsedendorsedOngoing

Customer Portal Development for Transportation & Logistics Company

Services Covered:

Custom Software Development • Software Maintenance and Support • Cloud Consulting and Services
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Industry
Industry

Logistics & Transportation

Duration
Durationinfo-circle

25 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 November 2020

Team Size
Team Size

21-25

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
71/100
Good

Project Capability Score (PCS) estimates how capable Britenet is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

ROHLIG SUUS Logistics SA

map Poland

Project Summary

Britenet built a modern customer portal (starting with an MVP and then adding modules) for a transportation and logistics company, replacing a 15-year-old platform. The portal provides order placement, pricing (including a new 24-hour pricing feature), visibility, and integrated cybersecurity via Microsoft Azure. The MVP was well received by end clients, and Britenet continues to develop additional features while providing hosting and maintenance. Communication and project management (Jira, Microsoft Teams, regular status meetings) were highlighted as strengths.

Key Challenges

  • Replace obsolete 15-year-old platform with a modern, user-friendly customer portal
  • Enable clients to place orders, check cooperation status, and communicate with the company
  • Find a vendor with experience in modern technologies to design and build the new solution

Project Deliverables

  • Customer portal (MVP and subsequent modules)
  • Order placement and pricing features
  • 24-hour pricing feature
  • Hosting and maintenance
  • Security configuration using Microsoft Azure

Project Solution

Britenet designed and developed a modern customer portal beginning with an MVP, then launched multiple modules and continued feature development. They worked collaboratively with the client to define look and functionality, implemented order placement, pricing and visibility features (including a 24-hour pricing capability), helped select and configure Microsoft Azure security solutions, performed external security checks, and currently provide hosting and maintenance for the portal.

Project Outcome

  • MVP well received by end clients
  • Improved service offering and new opportunities for the client
  • Ongoing development engagement with decision to build next features
  • Mostly on-time delivery with responsive support and transparent communication

Platforms

  • WebWeb

Tech Stack

  • AzureAzure

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The MVP has been a success; end clients love it, and it has helped the client offer a better service and more opportunities. Britenet is helpful, transparent, and communicative through Jira and Microsoft Teams. Their willingness to guide the project and personable approach have been outstanding.”

Adam Szlędak

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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