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Order Management System Development and Ongoing Support for Moving Company

Services Covered:

Custom Software Development • Cloud Consulting and Services • Software Maintenance and Support
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Industry
Industry

Logistics & Transportation

Duration
Duration

81 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 November 2019

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable unicrew is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapChicago, United States of America

Project Summary

Artelogic provides ongoing design and development support for a national moving company's custom web-based order management system. The vendor supplies a project lead and developer, runs biweekly Agile sprints and daily standups, and supports the client's Azure and SQL infrastructure. The client reports increased productivity and double-digit growth without adding staff.

Key Challenges

  • Need for additional design and development resources to support ongoing maintenance and enhancements of the order management system.
  • Requirement to support infrastructure including Azure, SQL and the mobile application.

Project Deliverables

  • Web-based order management system
  • Ongoing maintenance and enhancements
  • Support for Azure infrastructure and SQL database
  • Agile delivery with biweekly sprints and daily standups

Project Solution

Artelogic provided additional design and development resources to support ongoing maintenance and enhancements of the client's custom web-based order management system. They worked in Agile with biweekly sprints, daily standups, and used Slack for communication. The engagement included hands-on support for the client's Azure infrastructure and SQL database, with a core team of a project lead and a full-time developer and ad-hoc specialists as needed.

Project Outcome

  • Productivity increased enabling the client to maintain double-digit growth without requiring additional staff.
  • Numerous functional and performance enhancements improved system reliability and business operations.
  • Daily video stand-ups and Slack communication ensured responsiveness and effective coordination.

Platforms

  • WebWeb
  • CloudCloud
  • MobileMobile

Tech Stack

  • AzureAzure
  • SQLSQL

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“With the help of Artelogic, the client's productivity has increased and they are able to maintain a double-digit growth without requiring additional staff. The team communicates via Slack and they also conduct daily video stand-ups. So far, the client is happy with the ongoing collaboration.”

Jeff Sides

CFO & VP of IT

Note: This endorsement is based on publicly available client feedback from external review sources.

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