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Mobile App Testing and First-Time User Analysis

Services Covered:

Mobile Application Testing
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Industry
Industry

Telecommunications

Duration
Duration

1 month

Budget
Budget

Confidential

Start Date
Start Date

1 September 2022

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable BREW is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapLuxembourg, Luxembourg

Project Summary

Brew Interactive administered testing for a mobile app ahead of launch, running discovery, categorizing first-time user behavior, and executing tests across iOS and Android devices. Their work helped the client fix numerous first-time user experience issues and ensured compatibility on the client's priority devices. The vendor collaborated effectively and was responsive to short-notice requests, though communication about unfinished work before deadlines could improve.

Key Challenges

  • Prepare the product for launch with thorough mobile testing
  • Test the product across multiple mobile devices the client did not have access to
  • Understand and categorize first-time user behavior to inform fixes

Project Deliverables

  • First-time user behavior analysis
  • Mobile testing on iOS and Android devices
  • Test execution by vendor test engineers

Project Solution

Brew Interactive ran a discovery session, categorized first-time user behavior, and executed manual testing across a range of iOS and Android devices using the test steps provided by the client. A five-person team of test engineers performed the device compatibility testing and reported findings to the client to inform fixes prior to launch.

Project Outcome

  • Increased end-customer satisfaction
  • Fixed numerous first-time user experience issues before launch
  • Ensured compatibility on the client's priority iOS and Android devices
  • Enabled testing across many devices the client could not purchase

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Brew Interactive's work resulted in increased end-customer satisfaction, meeting the client’s expectations. They collaborated effectively, establishing a seamless workflow. Although they could have communicated deadlines better, their cooperative attitude and responsiveness made up for it.”

Anonymous

Executive

Note: This endorsement is based on publicly available client feedback from external review sources.

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