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EndorsedendorsedOngoing

Home Maintenance App for Nonprofit Organization

Services Covered:

Custom Software Development • Mobile Application Development • UI/UX Design • Software Maintenance and Support • Product Design
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Industry
Industry

Non-profit Organizations

Duration
Durationinfo-circle

26 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 July 2020

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable BlueLabel is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapWaterville, United States of America

Project Summary

Blue Label Labs designed and built a native iOS and Android home maintenance app for a nonprofit after running a design sprint and defining an MVP. The app targets first-time homeowners with personalized maintenance plans, scheduling notifications, and embedded educational content. Since launch the app has driven strong user acquisition and received awards recognition, including a Webby nomination for best UX. The vendor continues to support and grow the product and uses Asana, Jira, Google Workspace, Slack, and Miro for collaboration.

Key Challenges

  • Small internal team required external development support
  • Define specific requirements and build an MVP from a pre-tested concept
  • Launch and scale the product to reach and retain users

Project Deliverables

  • iOS mobile app
  • Android mobile app
  • Design sprint and MVP definition
  • Features to capture appliance/system data and generate customized maintenance plans
  • Scheduling notifications
  • Educational step-by-step guides
  • Ongoing product management and growth support

Project Solution

Blue Label Labs ran a design sprint to define requirements and built the home maintenance app from scratch for native iOS and Android. They implemented features that let users submit appliance and system information, generate customized maintenance plans with scheduled notifications, and access embedded educational guides. After launch, Blue Label Labs has continued to manage and grow the product and supported the client with additional expertise (including bringing in a data expert when needed).

Project Outcome

  • Strong user acquisition and downloads
  • Nominated for awards including a Webby for best UX and a Fast Company innovation nomination
  • Featured on the App Store and Google Play Store
  • Sustained product growth supported by regular project management cadence and ongoing vendor involvement

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid
  • JiraJira
  • AsanaAsana

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Blue Label Labs has developed an engaging app that has been successful among users. The app has been nominated for major awards, including a Webby for best UX. The team is technically skilled and communicative. They’ve managed the project efficiently using Jira, Asana, Google Workspace, and Miro.”

Anonymous

Director of Product

Note: This endorsement is based on publicly available client feedback from external review sources.

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