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Feature Development & Platform Engineering for WordPress Website Builder

Services Covered:

Custom Software Development • Software Product Development • UI/UX Design • Software QA and Testing • Web Application Testing • Website Development
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Industry
Industry

Software Development

Duration
Duration

121 months

Budget
Budget

Confidential

Start Date
Start Date

1 January 2014

Team Size
Team Size

30+

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
81/100
Strong

Project Capability Score (PCS) estimates how capable BitStone is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map Switzerland

Project Summary

BitStone provided long-term development and support for a software company that builds WordPress website-building software, delivering new features, UX/UI design, QA/testing, deployment pipeline ownership, and post-release support. The engagement ran from January 2014 to February 2024 and involved a large team (30+). The client praised BitStone's professionalism, responsiveness, adaptability, and reliability, while noting occasional cost increases when team size grew.

Key Challenges

  • Maintain and improve existing software
  • Build new features and functionality
  • Take ownership of deployment infrastructure

Project Deliverables

  • New software features and functionality
  • UX/UI designs
  • QA and testing deliverables
  • Deployment pipelines and infrastructure ownership
  • Support and bug fixes
  • Project management and sprint-based releases

Project Solution

BitStone worked in 3–4 week sprints to release new software features and functionality, handling project management, software development, UX/UI design, QA and testing. The team took ownership of deployment pipelines and infrastructure, deployed releases to customers, and provided post-release support and bug fixes. The client engaged a large BitStone team (30+) to sustain ongoing development and operations.

Project Outcome

  • Improved customer satisfaction and supported company growth
  • Increased software reliability
  • Responsive and adaptable project management
  • Professionalism and strong work ethic

Platforms

  • WebWeb

Tech Stack

  • WordPressWordPress

Client Endorsement

Overall Review Rating

4.13star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“BitStone's work met all the client's requirements and expectations. The team was professional, responsive, and adaptable to changing business needs throughout the engagement. Despite the growing cost of adding team members, the team was reliable and had a strong work ethic, which was impressive.”

Anonymous

General Manager

Note: This endorsement is based on publicly available client feedback from external review sources.