Feature Development & Platform Engineering for WordPress Website Builder
Services Covered:

Industry
Software Development
Duration
121 months
Budget
Confidential
Start Date
1 January 2014
Team Size
30+
Engagement Model
Nearshore
Project Capability Score (PCS)
81/100
Strong
Project Capability Score (PCS) estimates how capable BitStone is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
Project Summary
BitStone provided long-term development and support for a software company that builds WordPress website-building software, delivering new features, UX/UI design, QA/testing, deployment pipeline ownership, and post-release support. The engagement ran from January 2014 to February 2024 and involved a large team (30+). The client praised BitStone's professionalism, responsiveness, adaptability, and reliability, while noting occasional cost increases when team size grew.
Key Challenges
- Maintain and improve existing software
- Build new features and functionality
- Take ownership of deployment infrastructure
Project Deliverables
- New software features and functionality
- UX/UI designs
- QA and testing deliverables
- Deployment pipelines and infrastructure ownership
- Support and bug fixes
- Project management and sprint-based releases
Project Solution
BitStone worked in 3–4 week sprints to release new software features and functionality, handling project management, software development, UX/UI design, QA and testing. The team took ownership of deployment pipelines and infrastructure, deployed releases to customers, and provided post-release support and bug fixes. The client engaged a large BitStone team (30+) to sustain ongoing development and operations.
Project Outcome
- Improved customer satisfaction and supported company growth
- Increased software reliability
- Responsive and adaptable project management
- Professionalism and strong work ethic
Platforms
Web
Tech Stack
WordPress
Client Endorsement
Overall Review Rating
4.13
4 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
Everything BitStone did met our requirements and expectations. They stayed professional and responsive and adapted as our business needs changed throughout. Adding team members got more expensive over time, but they were dependable and had an impressive work ethic.
Note: This endorsement is based on publicly available client feedback from external review sources.