endorsedOngoing

Custom Booking System, Mobile Apps & E-commerce for Čedok

Services Covered:

Custom Software Development • Mobile Application Development • Website Development • E-commerce Development • Application Integration

Industry

Hospitality, Travel & Tourism

Duration

118 months

Budget

Confidential

Start Date

1 October 2016

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Axabee is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Čedok

Prague, Czech Republic

Project Summary

Axabee delivered phased custom software development for a large Prague-based travel corporation including a booking/reservation system, iOS and Android mobile applications, and a tailor-made e-commerce website. The engagement used two-week Agile sprints and included integrations with CRM, mailing systems and analytics. As a result of the end-to-end solution, the client reported large increases in web and overall sales and improved operational capabilities.

Key Challenges

Redesign the website to meet current user requirements.
Replace the existing booking system with a tailored, reliable reservation system.
Deliver native mobile applications for iOS and Android as a new sales channel.
Modernize systems to streamline operations and improve the customer experience.

Project Deliverables

Booking system (advanced reservation system integrated with mobile app, mailing system, e-Commerce, CRM, and search engines)
Mobile application (iOS and Android) with customer account, purchasing and additional services ordering
E-commerce website / platform for selling tours and related services
Integrations with CRM, mailing systems and search engines
Admin features including price and offer management and analytics

Project Solution

Axabee executed a phased modernization program: they analyzed requirements, formed dedicated teams per component, and delivered an integrated booking/reservation system, native mobile apps for iOS and Android, and a user-friendly e-commerce website. The work followed Agile two-week sprints, included UX/UI design for the storefront, and integrated the booking system with CRM, mailing, e-commerce and search engines. Technologies used spanned .NET/ASP.NET MVC and Oracle/MS SQL on the backend, React/TypeScript for the web, and Swift/Kotlin and Firebase/RxJava for mobile.

Project Outcome

Total sales increased by approximately 160%.
Web sales increased by approximately 230%.
Share of web sales grew from 14% to 20%.
Mobile app created a new and growing sales channel and the reservation system significantly improved operations.

Platforms

Mobile
Web

Tech Stack

.NET
ASP.NET MVC
Oracle
SQL
React.js
TypeScript
JavaScript
CSS
Swift
Android
Kotlin
RXJava
Node.js
Redis
Elasticsearch
MongoDB

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“With the help of Axabee, the client's total sales have increased by approximately 160%. The team uses Agile methodology in two weeks sprint. So far, the client is impressed by the team's expertise as they continue their collaboration.”
Pavel Dvořák
IT director
Date: 11/16/2021