endorsedCompleted

Development, QA and Support for Billing Platform

Services Covered:

Custom Software Development • Software QA and Testing • Application Integration • Website Development

Industry

Financial Services

Duration

66 months

Budget

1M - 10M

Start Date

1 March 2013

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Aurora Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Ottawa, Canada

Project Summary

Aurora Solutions supported feature development and implementations for a Java-based billing platform, assisting with QA testing, deployments, and integrations across multiple locations. They were involved across the full lifecycle—requirement gathering, design, implementation, testing, deployment, and customer integrations—and supported large customer deployments, including one client representing about 25% of revenue.

Key Challenges

Need to extend the billing platform and support multiple clients
Need to handle large customer deployments and integrations

Project Deliverables

Feature development and implementations
Integrations with other systems
QA testing and deployment support
Ongoing support

Project Solution

Aurora handled several feature and integration projects across the full lifecycle: requirement gathering, design, implementation, testing, deployment, and customer integration. They worked across multiple locations with ownership in each area and provided support for large customer deployments. The client primarily interacted with a project manager and two team leads from Aurora.

Project Outcome

Managed a large customer representing about 25% of revenue with successful implementation and ongoing improvements
Professional, proactive project management with regular reporting via Jira
Trusted to complete tasks, took ownership, and remained on track

Platforms

SaaS

Tech Stack

Java

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Aurora Solutions was responsible for large revenue streams and was very easy to manage. They took ownership of their work and always stayed on target. Their personality worked well with difficult accounts, and they ensured third-party satisfaction.”
Greg Hitchmough
Senior Director of Engineering
Date: 03/07/2019