endorsedCompleted

Web & Mobile Platform Maintenance and Backup Automation for Nonprofit

Services Covered:

Mobile Application Development • Website Development • Software Maintenance and Support

Industry

Non-profit Organizations

Duration

18 months

Budget

Confidential

Start Date

1 August 2023

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Apriorit is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Heifer International

Little Rock, United States of America

Project Summary

Apriorit provided maintenance, support, and backup automation for a nonprofit's web and mobile platforms. The team operated and monitored cloud infrastructure, updated documentation, responded to support tickets, fixed more than 30 bugs, and created Terraform scripts to automate backup and restore procedures. The client reported successful operation for 1,000 field users over two years and praised Apriorit's responsiveness and project management.

Key Challenges

Operate, maintain, and update an existing web and mobile platform
Create and test an automated backup procedure for the cloud environment supporting the platform

Project Deliverables

Maintaining and updating documentation (hardware and software requirements, supported Android versions, installation and use)
Operating, maintaining, and monitoring cloud-hosted platform infrastructure
Receiving and resolving support tickets
Bug fixes to existing web and Android codebase
Android currency updates
Reports and analytics for the client
Creating and testing Terraform scripts for archiving cloud resources
Performing backups and restores of the cloud environment

Project Solution

Apriorit operated and maintained the client's web and Android platforms, updated and maintained documentation, handled support tickets and bug fixes, provided reports and analytics, and created and tested Terraform scripts to automate archiving and restore of cloud resources. They performed backups and restores of the cloud environment and delivered ongoing platform monitoring and maintenance.

Project Outcome

Successful operation of web and mobile platforms serving 1,000 field users for two years
30+ bugs fixed in code Apriorit did not originally develop
Improved platform quality through testing
Improved administrator and user documentation
Successful automated backup and restore of cloud environment via Apriorit's script
Monthly project and app status reports that exceeded expectations

Platforms

Web
Mobile
Cloud

Tech Stack

Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Apriorit successfully operated the client's web and mobile platforms, fixed over 30 bugs, and improved platform quality. The team was highly responsive, professional, technically skilled, and courteous. Moreover, they delivered on time and provided status reports that exceeded expectations.”
Vess Natchev
Global Technical Lead
Date: 02/26/2025