endorsedOngoing

Customer Loyalty Platform Development

Services Covered:

Custom Software Development

Industry

Utilities

Duration

139 months

Budget

50K - 199K

Start Date

1 January 2015

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Andersen Lab is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

DariPodarki

Moscow, Russia

Project Summary

Andersen developed a customer loyalty platform, delivering both back-end and front-end components and integrating payment processing and accounting systems. The team used PHP, Symfony, Bitrix, HTML, CSS, and jQuery and worked in SCRUM with two-week sprints. The delivered product was well received by end users and allowed the client to attract additional customers while improving control over goods movement through accounting integration.

Key Challenges

Rapid project start and delivery of required functionality within specified timeframes
Flexibility in configuring functionality and customization for new customers
Supportability and maintainability of the platform
Following good coding practices and ensuring scalability

Project Deliverables

Technical solution for the customer loyalty platform
Back-end implementation (PHP, Symfony, Bitrix)
Front-end implementation (HTML, CSS, jQuery)
Integration with payment and accounting systems

Project Solution

Andersen developed the technical solution for the loyalty platform, agreed on SCRUM methodology with two-week sprints, and implemented the back-end (PHP, Symfony, Bitrix) and front-end (HTML, CSS, jQuery). They also integrated the application with payment and accounting systems and provided project management and BA support throughout development and ongoing maintenance.

Project Outcome

The application was delivered quickly and enabled the client to attract a wider range of customers
Integration with the accounting system provided control over the movement of goods sold through the platform
Project management and technical PM coordination improved the speed of decision-making and issue escalation

Platforms

Tech Stack

PHP
Symfony Framework
HTML
CSS
jQuery

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The product was well-received by end-users. Experienced and professional, the project manager from Andersen maintained open lines of communication to foster collaboration. Customers can expect a fast-working team that delivers exceptional results at a reasonable price.”
Nataliya Nyryanova
Head of Project Department
Date: 11/05/2019