endorsedOngoing

Backend and API Integration for Access Medical Laboratories

Services Covered:

API Development • Custom Software Development • Managed IT Services

Industry

Healthcare

24 months

Budget

200K - 999K

Start Date

1 May 2023

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable AllianceTek Inc. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Access Medical Laboratories

Jupiter, United States of America

Project Summary

AllianceTek delivered backend software, API integrations, and hosting for a medical company (Access Medical Laboratories). The team used PHP, integrated UPS and LabGen APIs, and provided hosting and security improvements. The client reported meaningful efficiency gains and praised the vendor's project management and communication.

Key Challenges

Provide hosting and site security improvements
Develop custom backend software and API integrations
Improve UX for internal teams and customers
Increase process efficiency and site performance

Project Deliverables

Backend software built in PHP
UPS and LabGen API integrations
Hosting and site improvements

Project Solution

AllianceTek hosted the client's sites, built multiple backend systems in PHP, and integrated third-party APIs (UPS and LabGen). They ran a discovery phase, held weekly implementation calls, and staffed a 4–5-person team including a project manager and analyst. The engagement included quoting, ongoing hosting, and iterative development coordinated via Azure DevOps, Microsoft Teams, and monday.com.

Project Outcome

Reduced manual customer-service workload by 40% through automation.
Increased productivity by 25%.
Improved site security.
Strong project management and communication via Azure DevOps, Microsoft Teams, and monday.com.

Platforms

API/Integration Platform
Cloud

Tech Stack

PHP
Azure

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“AllianceTek's work has improved the client's manual workload for customer service by 40% and boosted productivity by 25%. The team is excellent at project management and communication via Microsoft Teams, Azure DevOps, and monday.com. Overall, the vendor has proven to be professional and capable.”
Adam El-Hosseiny
COO
Date: 05/13/2025