endorsedOngoing

SaaS Platform Development for Human Services Provider

Services Covered:

Custom Software Development

Industry

Software Development

Duration

223 months

Budget

1M - 10M

Start Date

1 January 2008

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable AgileEngine is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United States of America

Project Summary

AgileEngine provided end-to-end software development services for a human services SaaS platform, including architecture, implementation, operations, and maintenance. The team also delivered UX, web work, QA, and security support, and collaborated closely with the client on product-market fit and technical recommendations. The engagement began in 2008 and remains ongoing, with the client praising timely delivery and reduced attrition.

Key Challenges

Need for scalability
Architecture choices
Infrastructure improvements

Project Deliverables

Product-market fit guidance
Architecture design
Implementation of the platform
Operations and maintenance
UX and web work
QA and security

Project Solution

AgileEngine acted as an integrated extension of the client’s team, participating in product-market fit analysis, designing system architecture, implementing the platform, and operating and maintaining it. They provided technical recommendations, UX and web development, QA, and security services, and collaborated closely with the client throughout the development lifecycle.

Project Outcome

Delivered on time, improving renewals and invoice payments.
Reduced employee attrition rate.
Improved project management communication and collaboration.

Platforms

SaaS

Tech Stack

Java

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Bringing their expertise and years of technical experience to the project, the team ensured that the project was completed effectively and smoothly. They understand the requirements perfectly and work hard to complete all work promptly.”
Anonymous
President & Co-Founder
Date: 04/25/2018