endorsedOngoing

Shared Services Platform for Office365 Migration and Management

Services Covered:

Custom Software Development • Cloud Consulting and Services • Staff Augmentation

Industry

Information Technology

Duration

100 months

Budget

200K - 999K

Start Date

1 April 2018

Team Size

Confidential

Engagement Model

Nearshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Acropolium is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Zug, Switzerland

Project Summary

Acropolium provided shared IT services and development teams to build an internal set of shared services for a tech migration and management company to manage subscriptions and Office365 tenants. The vendor delivered a proof of concept, implemented modular services using C# and React, and helped evolve the offering into a platform used by the majority of the client's SaaS products. The team used Scrum/Kanban practices and Azure DevOps for coordination and releases.

Key Challenges

Need for an internal set of shared services to allow partners to manage subscriptions and organizations flexibly
Complexity of managing multiple Office365 tenants
Requirement to design modular, scalable services and split bounded contexts for maintainability

Project Deliverables

Proof of concept for new shared services
Modular libraries and services split by bounded contexts
Shared services platform used by the client's SaaS products
Back-end components in C# and front-end components in React

Project Solution

Acropolium delivered an initial proof of concept and then implemented a modular set of shared services. The team applied Domain-Driven Design to identify bounded contexts and split functionality into dedicated libraries/services. Multiple specialized teams (led by team leads) implemented backend services in C# and front-end components in React, coordinating work via Azure DevOps and using Scrum with Kanban where appropriate. Team composition and size were dynamically adjusted to meet product demand.

Project Outcome

Grew from a small set of shared services to a full platform used by the majority of the client's SaaS products
Established Scrum/Kanban processes and leveraged Azure DevOps for coordinated development and releases

Platforms

Cloud
SaaS

Tech Stack

C#
React.js
Azure DevOps

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“By combining technical expertise, a drive for excellence, and a flexibility that lets them quickly adjust to changes, the Acropolium team has helped enable the client company to grow from providing shared services to providing full services.”
Michal Jevjak
Ops Managing Director
Date: 12/18/2020