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Hotel Property Management System (PMS) Development

Services Covered:

Custom Software Development • Website Development • Mobile Application Development • UI/UX Design
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Industry
Industry

Information Technology

Duration
Duration

16 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 March 2022

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
82/100
Strong

Project Capability Score (PCS) estimates how capable Acropolium is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Synergy Partners Platform

map Estonia

Project Summary

Acropolium developed a custom hotel Property Management System (PMS), designing the UI/UX, integrating advanced analytics, and adding real-time data synchronization. The system improved staff productivity by 30%, increased revenue year-over-year by 15%, and raised off-peak occupancy by 25%, while reducing wait times, operational costs, and manual reservation errors. The solution also scaled to add new properties and maintained data security and compliance.

Key Challenges

  • Improve operations and guest experience
  • Build a robust, scalable PMS using a modern tech stack
  • Integrate the new system seamlessly with existing systems

Project Deliverables

  • Hotel property management system (PMS)
  • Responsive user interface for desktop, tablet, and mobile
  • Real-time data synchronization feature
  • Advanced analytics and reporting capabilities
  • Third-party integrations

Project Solution

Acropolium built a custom hotel PMS using a modern, scalable tech stack (Node.js, React.js, TypeScript, AWS services, Amazon Aurora, Apache Cassandra, Kubernetes). They delivered a responsive UI/UX for multiple device types, implemented real-time data synchronization across reservations and housekeeping, and added advanced analytics and reporting. The team integrated the PMS with third-party services, ensured reliability and security, and delivered ongoing updates based on client feedback.

Project Outcome

  • Increased staff productivity by 30%
  • Increased revenue year-over-year by 15%
  • Increased off-peak occupancy by 25%
  • Reduced wait times by 20%
  • Reduced operational costs by 10%
  • Reduced manual reservation errors by 90%
  • Scaled to add new properties without issues
  • Maintained data security and compliance with zero data breaches

Platforms

  • WebWeb
  • MobileMobile
  • CloudCloud

Tech Stack

  • Node.jsNode.js
  • Amazon AuroraAmazon Aurora
  • Apache CassandraApache Cassandra
  • React.jsReact.js
  • TypeScriptTypeScript
  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • KubernetesKubernetes

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Acropolium helped the end client boost employee productivity by 30%, increase revenue YoY by 15%, and improve their occupancy rate during the off-peak season by 25%. They also enabled the end client to reduce wait times by 20%, operational costs by 10%, and manual errors in reservations by 90%.”

Anonymous

Department Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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