endorsedCompleted

Hotel Property Management System (PMS) Development

Services Covered:

Custom Software Development • Website Development • Mobile Application Development • UI/UX Design

Industry

Information Technology

Duration

16 months

Budget

200K - 999K

Start Date

1 March 2022

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Acropolium is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Synergy Partners Platform

Estonia

Project Summary

Acropolium developed a custom hotel Property Management System (PMS), designing the UI/UX, integrating advanced analytics, and adding real-time data synchronization. The system improved staff productivity by 30%, increased revenue year-over-year by 15%, and raised off-peak occupancy by 25%, while reducing wait times, operational costs, and manual reservation errors. The solution also scaled to add new properties and maintained data security and compliance.

Key Challenges

Improve operations and guest experience
Build a robust, scalable PMS using a modern tech stack
Integrate the new system seamlessly with existing systems

Project Deliverables

Hotel property management system (PMS)
Responsive user interface for desktop, tablet, and mobile
Real-time data synchronization feature
Advanced analytics and reporting capabilities
Third-party integrations

Project Solution

Acropolium built a custom hotel PMS using a modern, scalable tech stack (Node.js, React.js, TypeScript, AWS services, Amazon Aurora, Apache Cassandra, Kubernetes). They delivered a responsive UI/UX for multiple device types, implemented real-time data synchronization across reservations and housekeeping, and added advanced analytics and reporting. The team integrated the PMS with third-party services, ensured reliability and security, and delivered ongoing updates based on client feedback.

Project Outcome

Increased staff productivity by 30%
Increased revenue year-over-year by 15%
Increased off-peak occupancy by 25%
Reduced wait times by 20%
Reduced operational costs by 10%
Reduced manual reservation errors by 90%
Scaled to add new properties without issues
Maintained data security and compliance with zero data breaches

Platforms

Web
Mobile
Cloud

Tech Stack

Node.js
Amazon Aurora
Apache Cassandra
React.js
TypeScript
Amazon Web Services (AWS)
Kubernetes

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Acropolium helped the end client boost employee productivity by 30%, increase revenue YoY by 15%, and improve their occupancy rate during the off-peak season by 25%. They also enabled the end client to reduce wait times by 20%, operational costs by 10%, and manual errors in reservations by 90%.”
Anonymous
Department Manager
Date: 10/13/2023