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Dynamics 365 Staff Augmentation & Integration for Systems Integrator

Services Covered:

ERP Solutions • Software QA and Testing
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Industry
Industry

Information Technology

Duration
Duration

28 months

Budget
Budget

Confidential

Start Date
Start Date

1 November 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable Aciano Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Systems Limited

mapDubai, United Arab Emirates

Project Summary

Aciano Technologies provided staff augmentation to a systems integrator (Systems Limited), adding technical consultants and developers who worked on Dynamics 365 Finance & Operations and API integrations. The engagement supported enterprise-scale, globally rolled-out implementations where Aciano delivered design documents, custom D365 features, testing, deployment assistance, UAT support, production rollouts, and hypercare. The client reported an 85% success rate on the first test run and timely production rollout, noting strong technical skills though some room for improved remote business communication.

Key Challenges

  • Development in D365 Finance & Operations
  • Quality delivery
  • Cost optimization

Project Deliverables

  • Technical Design Documents for each feature in the user story
  • Custom developed feature/report on D365 Finance & Operations
  • Integration with external applications using APIs and power platform
  • Unit testing
  • Code merging and assistance in deployment
  • Trouble shooting
  • Assistance in UAT phase
  • Production rollout
  • Hyper care

Project Solution

Aciano provided 2-5 technical consultants on a staff-augmentation model across two enterprise-scale Dynamics 365 Finance & Operations implementations. Consultants worked as part of the client's Systems Limited team to deliver technical design documents, custom D365 features/reports, API and Power Platform integrations, unit testing, code merging and deployment assistance, troubleshooting, UAT support, production rollouts, and post-rollout hypercare.

Project Outcome

  • Time spent on bug fixing was under 10% of total development time
  • 85% success on first test run
  • Successful UAT in the stipulated time
  • Successful production run
  • Delivery provided on time with quality

Platforms

  • ERPERP
  • CRMCRM
  • API/Integration PlatformAPI/Integration Platform

Tech Stack

  • AzureAzure
  • REST APIREST API

Client Endorsement

Overall Review Rating

4.25star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Aciano Technologies' work, the project's first test run had a success rate of 85%, and the production run was successful. They delivered on time and communicated via in-person and virtual meetings, email, and messages. The team's advanced skill set impressed the client.”

Saad Usmani

Former VP of Business Applications

Note: This endorsement is based on publicly available client feedback from external review sources.

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