endorsedCompleted

Dynamics 365 IT Staff Augmentation for Customer Process Modernization

Services Covered:

Custom Software Development

Industry

Information Technology

Duration

6 months

Budget

Confidential

Start Date

1 February 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Aciano Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Bloomingdale, United States of America

Project Summary

Aciano Technologies provided staff augmentation for a customer process modernization company, supplying experienced functional and development resources with expertise in Microsoft Dynamics 365, Finance & Operations, cloud technologies, and SDLC/DevOps practices. The team supported delivery and change management processes, kept stakeholders aligned, and completed work on time and largely within budget, with strong communication and escalation handling.

Key Challenges

Find a reliable partner to provide developers to augment the internal team as needed

Project Deliverables

Staff augmentation: experienced functional and development resources for a large Dynamics 365 project
Support for SDLC and DevOps (Dynamics Lifecycle Services and DevOps practices)
Cloud expertise and communication support for client and customer interactions

Project Solution

Aciano supplied 2-5 experienced functional and development resources to augment the client's team on a large Dynamics 365 Finance & Operations project. The vendor provided personnel with Dynamics 365 and cloud expertise, familiarity with SDLC for Dynamics F&O (including DevOps and Dynamics Lifecycle Services), and flexible hours to increase face time with the client and their customer. The engagement emphasized communication, delivery processes, and change-management support.

Project Outcome

Delivery was on time
Project remained largely within budget
Customer satisfaction with the team's professionalism and communication
Strong delivery and change-management processes; escalations were handled exceptionally
Stakeholders were kept well aligned

Platforms

Cloud

Tech Stack

Azure
REST API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Aciano Technologies delivered the project on time, adhered to the budget, and handled escalations exceptionally, demonstrating good delivery and change management processes. The team kept all stakeholders well-aligned and provided good communication via in-person meetings and virtual channels.”
Anonymous
Executive
Date: 07/02/2024