endorsedOngoing

Web Development & Ongoing Support for Empire Flippers Marketplace

Services Covered:

Website Development • Software Maintenance and Support • CMS Development • Application Integration

Industry

E-commerce & Retail

Duration

123 months

Budget

50K - 199K

Start Date

1 May 2016

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable 1902 Software Development Corporation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Empire Flippers

Wilmington, United States of America

Project Summary

1902 Software Development Corporation has provided ongoing development and maintenance for an online marketplace website, resolving legacy coding issues, improving performance, and implementing new features. They delivered a reservation management app and a valuation tool, integrated Slack and Zendesk, and helped double site traffic through performance improvements and prompt bug fixes.

Key Challenges

Consolidate and fix an incohesive codebase with numerous bugs left by previous developers
Provide ongoing development and maintenance in the absence of an in-house team
Implement outstanding feature requests and improve site performance

Project Deliverables

Bug fixes and performance improvements for the WordPress site
Integration of Slack and Zendesk with the platform
Conference call reservation app for three-party reservations
Valuation/estimation tool for business pricing
Ongoing support and maintenance for the website

Project Solution

1902 Software sorted through inherited bugs and performance issues, implemented outstanding feature requests, and made performance improvements to a complex WordPress site with custom plugins. They integrated Slack and Zendesk, automated some internal processes, developed a conference-call reservation app and a valuation tool, and now provide ongoing support and maintenance.

Project Outcome

Traffic more than doubled (according to Google Analytics)
Improved site speed and loading times
Positive customer feedback and increased platform reliability

Platforms

Tech Stack

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“1902’s efforts have increased speed and performance on the website, which helped double traffic rates. The team assures any bugs are fixed promptly as they continue to work on the site. With a unique approach to the project, they manage an effective, organized and streamlined workflow.”
Anonymous
CEO
Date: 08/07/2018