endorsedCompleted

Club 44 Mobile App and Website for Wine Shop

Services Covered:

Mobile Application Development • Website Development • CMS Development

Industry

E-commerce & Retail

Duration

2 months

Budget

50K - 199K

Start Date

1 March 2013

Team Size

Confidential

Engagement Model

Onshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable MentorMate is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Minneapolis, United States of America

Project Summary

MentorMate developed an iOS app to track customer purchases and rewards (Club 44), redesigned and developed the wine shop's website, and began work on an Android version. The app increased customer spending and engagement; the client reported strong satisfaction with MentorMate's communication and project management.

Key Challenges

Build a mobile app to track rewards, purchases, and present gift cards digitally
Create an online marketplace with search, recommendations, and product attributes sourced from the POS
Encourage adoption and make the app useful at the register to increase sales

Project Deliverables

iPhone app with rewards and purchase tracking
Website redesign and development
Android app (planned)
Online marketplace with product search and recommendations
Point-of-sale integration for item attributes and purchase tracking

Project Solution

MentorMate developed the iPhone app (Club 44) with purchase tracking and mobile gift card functionality, redesigned and rebuilt the client's website, and planned an Android port. The vendor conducted frequent remote meetings (screen share via GoToMeeting) and coordinated U.S.-based client stakeholders with offshore development teams in Bulgaria to implement features and accommodate many change requests.

Project Outcome

Increased customer spending among app users
908 app users reported by the client
Very high client satisfaction (client rated vendor 11/10)
Android rollout planned for Q4 2014

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Customers who use the app spend more money at the store than before, through rewards points and recommendations. MentorMate was accommodating of many change requests, conducted weekly remote meetings, and kept the project running smoothly.”
Anonymous
Project Manager
Date: 04/22/2014