EndorsedendorsedOngoing

Crew Management ERP & Website for Marine Services

Services Covered:

Custom Software Development • ERP Solutions • Software Maintenance and Support
Project hero — replace with case study imagery
Industry
Industry

Energy & Natural Resources

Duration
Durationinfo-circle

26 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 June 2023

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Zoondia is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Insight Marine Survey and Services

map Qatar

Project Summary

ZOONDIA developed a customized ERP module and website for a Qatar-based marine services company to manage crew members, payrolls, documents, visas and to provide a single dashboard across three divisions. The vendor used PHP, adapted existing templates with client-requested modifications, and provides hosting and ongoing maintenance. The client reported satisfaction with ZOONDIA's responsiveness, integrity, and quick support throughout an engagement that began in June 2023 and went live in January 2024.

Key Challenges

  • Needed a customized crew management system to manage payrolls, documents, and visas.
  • Required a single dashboard to provide visibility across three divisions for updates, leads, and contracts.
  • Needed end-to-end ERP functionality including RFP registration and conversion into quotations across purchase, finance, and supply chain teams.

Project Deliverables

  • ERP module for crew management including payroll, documents, and visas.
  • Single dashboard for division-level visibility and project updates.
  • Website for the client.
  • RFP registration and quotation-conversion workflow.
  • Ongoing maintenance and hosting services.

Project Solution

ZOONDIA designed and developed a customized ERP module and the client's website using PHP. They adapted existing templates with client-requested modifications to implement crew management features (payroll, documents, visas), a single dashboard for division-level visibility, and workflows for RFP registration and quotation conversion. The vendor also provides hosting, online/remote support and ongoing maintenance.

Project Outcome

  • Client reported high satisfaction with the team's work and integrity.
  • Vendor provided quick support and rapid resolution of issues.
  • The team was responsive and communicative via phone, email, and Google Meet.

Platforms

  • WebWeb

Tech Stack

  • PHPPHP

Client Endorsement

Overall Review Rating

4.5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client has been happy with ZOONDIA's work and integrity. The team has been extremely responsive and quick to provide solutions and support. Furthermore, the client has praised the team's ability to deliver what they promised. Overall, it has been a positive engagement.”

Godwin Paul

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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