endorsedOngoing

Project Management Software for Service & Installation Firm

Services Covered:

Custom Software Development • Mobile Application Development • Software Maintenance and Support

Industry

Software Development

Duration

89 months

Budget

200K - 999K

Start Date

1 March 2019

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Xgrid.co is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

USIS

Pearl River, United States of America

Project Summary

Xgrid updated a service and installation firm's MS Access–based project management application to support backward compatibility with legacy SQL databases and to add modern features. They developed the ProCon project-control application and a Crew mobile app for staff check-in/out across Windows, iPad, iOS, and Android, consolidating multiple people-management systems into a single streamlined app. Ongoing support and feature development aim to improve productivity and reporting across the business.

Key Challenges

Update an MS Access task management application to support backward compatibility
Secure and integrate legacy SQL databases while supporting new feature requirements
Deliver an intuitive, modern, user-friendly application for field-worker management

Project Deliverables

ProCon (Project Control) application
Crew mobile application (iOS and Android)
Windows and iPad client applications
Discovery workshops and requirements analysis
Ongoing customer support and feature development

Project Solution

Xgrid conducted discovery workshops to gather business requirements, then developed the ProCon (Project Control) application for Windows and iPad and a Crew application for iOS and Android to manage field-worker schedules. They migrated and secured legacy SQL databases while maintaining backward compatibility with the MS Access–based system and currently provide ongoing support and feature development under a monthly maintenance model.

Project Outcome

Multiple platforms were consolidated toward a single streamlined application
Improved productivity and reporting capabilities
Anticipated greater efficiency and process improvements across the business

Platforms

Desktop
Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Xgrid, Inc. has helped the client move multiple people management systems into a single streamlined app, improving their productivity and reporting capabilities. They are always open to communicating with the client and proposing solutions to issues they raised.”
Anonymous
Service & Installation Company
Date: 03/21/2022