endorsedOngoing

NUcore — University Transaction Processing Web App Development & Support

Services Covered:

Website Development • Software Maintenance and Support

Industry

Education

Duration

20 months

Budget

200K - 999K

Start Date

1 December 2024

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable WyeWorks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Northwestern University

Chicago, United States of America

Project Summary

WyeWorks took over development and ongoing support for NUcore, a custom Ruby on Rails transaction-processing web application used by four universities. They provide feature development, maintain integrations with multiple database systems (including Oracle), and support the app across institutions. The client reports faster feature turnaround, high-quality code, and efficient, timely delivery using Jira and standard communication tools.

Key Challenges

Needed to take over development and support of a large, complex multi-university transaction processing application
Ensure a seamless transition from previous developers and maintain application performance across different institutional database systems

Project Deliverables

Transaction processing web application (NUcore) development and support
Feature development for purchasing, ordering, and reservation workflows
Integration and operation across multiple database systems (e.g., Oracle)

Project Solution

WyeWorks assumed full responsibility for development and support of the NUcore web application, continuing feature development and maintenance across multiple institutions. The engagement included ongoing development in Ruby on Rails, support for different database systems at each site (for example Oracle), and feature work for purchasing, ordering, and reservations. The vendor provided a small dedicated team (lead developer, two developers, and a project manager) and used Jira and standard collaboration tools for project management.

Project Outcome

Seamless transition with no issues following takeover from previous developers
Approximately 50% faster feature turnaround compared with prior developers
About 50% lower cost relative to previous developers while delivering higher throughput and high-quality code

Platforms

Tech Stack

Ruby on Rails
Oracle

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“WyeWorks has delivered high-quality code at a much faster pace than the client has experienced in the past. The team is very efficient and always on time. They use Jira for project management and Microsoft Teams, Zoom, and email for communication. Overall, the client is impressed with their work.”
Jeffrey Weiss
Research Cores Program Director
Date: 10/16/2025