endorsedOngoing

Bears' Station — CRM for Educational Management

Services Covered:

Custom Software Development

Industry

Education

Duration

79 months

Budget

Confidential

Start Date

1 January 2020

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable WebMakers Software House is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Edu Bears

Gliwice, Poland

Project Summary

WebMakers Software House developed a custom CRM called Bears' Station for an educational management company to centralize students, teachers, managers and other stakeholders and to manage workshops and licensee resources. The client reports timely delivery, strong organization, and effective communication from the vendor. The client is pleased with the team's professionalism and responsiveness, and cites mutual trust and a dedicated project manager as strengths.

Key Challenges

Centralize students, teachers, managers, training participants, and company employees into a single platform.
Systematize and facilitate workflows such as workshops, application players, and a cloud for licensees.
Provide different access options and advanced roles/permissions for diverse user types.

Project Deliverables

CRM platform (Bears' Station)
Front-end application (Angular)
Back-end API (PHP/Laravel)
Microservices architecture
Containerized deployment (Docker)
Integrations with external services
Roles and permissions module
Hosting and server administration

Project Solution

WebMakers developed a custom CRM platform (Bears' Station) including multiple modules to support workshops, application players, and a cloud for licensees. They implemented advanced roles and permissions with a front-end based on Angular and a back-end using PHP/Laravel, employing a microservices architecture and containerized deployments via Docker. The vendor also handled numerous integrations with external services and provided hosting and server administration support. The engagement included a small cross-functional team (two PMs, one back-end/fullstack developer, one DevOps).

Project Outcome

All tasks were performed on time and priorities were correctly assessed.
Project management enabled cooperative communication using Active Collab, e-mail, and occasional Skype meetings.
The client praised the dedicated project manager and the team's responsiveness during crises.
The client is satisfied and willing to recommend WebMakers based on reliability and professional approach.

Platforms

Web
Cloud
CMS

Tech Stack

PHP
Laravel
Angular
Docker
WordPress

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The project is going great and the client is already pleased by the team's work ethic. WebMakers Software Houses exemplifies its professionalism as it delivers the client's requests promptly. The mutual trust on both ends also helps build rapport for the two parties.”
Elżbieta Berka
Deputy CEO & IT Project Manager
Date: 11/13/2020