endorsedOngoing

WordPress Website Redesign for Electronic Cigarette Retailer

Services Covered:

Website Development • UI/UX Design • E-commerce Development

Industry

E-commerce & Retail

Duration

114 months

Budget

Less than 10K

Start Date

1 February 2017

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Webethics Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Warwick, United Kingdom

Project Summary

Webethics redesigned a WordPress website for an electronic cigarette (e-liquid) retailer to improve UI/UX and simplify product management. The vendor produced mockups, developed the site in WordPress, and updated product listings, while providing daily communication and training materials. Users praised the site's design and ease of use, and the client highlighted strong communication and support throughout the engagement.

Key Challenges

Improve the capabilities of the original website so it could do more for the business
Make the site easy and intuitive for customers to use
Enable straightforward product uploads and quick style changes

Project Deliverables

Mockups of the website
WordPress website design and development
Updated product listings
Tutorial videos and client training materials

Project Solution

The vendor was selected via Upwork and held an initial Skype meeting to define goals. The team delivered mockups and then designed and developed the site using WordPress. They updated product listings to reflect the client's business and provided ongoing daily communication and support throughout development.

Project Outcome

Customers praised the website's design and ease of use
Improved product management with easier product uploads and updates
Daily, clear communication and timely updates from the vendor
Client received training materials (videos) enabling self-management

Platforms

Tech Stack

WordPress

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Users praise the website for its design and ease of use, meeting the client’s expectations. A communicative partner, Webethics is giving daily progress updates to the internal team. The quality of their work and their level of support are the hallmarks of their work.”
Gary Sharma
Engineer
Date: 02/10/2021