endorsedOngoing

B2B E-commerce Portal and Digital Ordering for Machinery Manufacturer

Services Covered:

E-commerce Development

Industry

Engineering & Manufacturing

Duration

103 months

Budget

10K - 49K

Start Date

1 January 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable WebbyLab is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

AL-KO KOBER Group

Kyiv, Ukraine

Project Summary

WebbyLab developed and continues to support a B2B e-commerce portal for a machinery manufacturer, integrating it with the client's ERP and third-party services and delivering design and development work. The project included mobile CRM and electronic warranty card features to reduce paperwork and speed ordering. The new site increased B2B sales by 55% year-over-year and the vendor maintained consistent communication through a project manager and Jira.

Key Challenges

Go online and reduce paperwork
Speed up the ordering process
Expand dealer network and online sales
Improve customer experience journey
Digitalize after-sales services for end customers

Project Deliverables

B2B e-commerce portal
Integrations with internal ERP and third-party systems
Design and development of the portal
Mobile CRM for regional managers
Electronic warranty card
Ongoing support and maintenance

Project Solution

WebbyLab provided design and development of a B2B e-commerce portal, integrated the site with the client's internal ERP and third-party systems, and delivered continuous support. They also implemented digital instruments including a mobile CRM for regional managers and an electronic warranty card, and provided business insights and improvement suggestions.

Project Outcome

B2B sales increased by 55% year over year
Implemented mobile CRM for regional managers
Implemented electronic warranty card

Platforms

Web
Mobile

Tech Stack

JavaScript

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The new e-commerce website led to a 55% increase in B2B sales, exceeding the expectations of the internal team. WebbyLab establishes consistent communication with the client to ensure a seamless workflow. The team is hard-working and driven.”
Dmitry Romanchenko
CIO
Date: 10/10/2020