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EMR Web App Development for Telemedicine Provider

Services Covered:

Custom Software Development • Website Development
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Industry
Industry

Healthcare

Duration
Duration

6 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 May 2021

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable VITech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map United States of America

Project Summary

A US-based telemedicine provider engaged VITech to replace a higher-cost, lower-quality development partner and to develop and maintain a homegrown electronic medical record (EMR) web application. VITech delivered a full-stack Java web app deployed on AWS with a PostgreSQL backend and Angular frontend, and has provided ongoing maintenance, integrations, and enhancements. External stakeholders reported positive feedback about the app’s functionality and the team’s communication, quality, and adherence to timelines.

Key Challenges

  • Replace an expensive low-quality development partner with a more cost-effective provider.
  • Reduce development costs while improving the quality of delivered software.
  • Inherit and continue development of an existing app previously built by another vendor.
  • Integrate the EMR with other medical record systems and improve reporting capabilities.

Project Deliverables

  • Homegrown electronic medical record (EMR) web application
  • Full-stack Java web app deployed on AWS
  • PostgreSQL backend and Angular frontend
  • Integrations with other medical record systems
  • Zoom and Twilio integrations
  • Ongoing maintenance and enhancements
  • Atlassian-based documentation

Project Solution

VITech developed and continues to maintain a homegrown electronic medical record system for documenting telemedicine visits. They built a full-stack Java web application deployed on AWS using a PostgreSQL backend, an Angular frontend, Hibernate and Spring, and AWS services such as CloudWatch, Route 53, and S3. The vendor inherited the app from a previous partner, implemented Atlassian for documentation, and has been working on integrations with other medical record systems as well as adding reporting changes and third-party integrations like Zoom and Twilio. VITech provides ongoing maintenance, enhancements, and project management coordination with a client-side product manager.

Project Outcome

  • Positive user feedback and adoption, with the app working as expected and supporting business processes.
  • Rapid identification and resolution of bugs, with VITech delivering effective hotfixes.
  • Improved project predictability and communication through Scaled Agile, daily standups, and regular planning events.
  • High-quality deliverables completed on time and strong client satisfaction.

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • JavaJava
  • AngularAngular
  • PostgreSQLPostgreSQL
  • HibernateHibernate
  • SpringSpring
  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • AWS CloudWatchAWS CloudWatch
  • Amazon Route 53Amazon Route 53
  • S3S3

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Feedback from external stakeholders has been generally positive, citing the benefits they've gained from implementing the app into their processes. The team is highly receptive to concerns, and the client is particularly impressed with the quality of their deliverables and adherence to timelines.”

Jim Stansell

CIO

Note: This endorsement is based on publicly available client feedback from external review sources.

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