Timeline UI/UX Redesign for Legal SaaS
Services Covered:

Industry
Legal
Duration
26 months
Budget
Confidential
Start Date
1 December 2019
Team Size
6-10
Engagement Model
Offshore
Project Capability Score (PCS)
75/100
Good
Project Capability Score (PCS) estimates how capable Vinta Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
Project Summary
Vinta Software provided UI/UX design support for a legal SaaS company, overhauling the product's timeline interface while preserving necessary complexity. The redesign improved usability and processing times and helped the client land several larger customers. The team communicated via weekly meetings and asynchronous tools and was responsive and adaptable to feedback.
Key Challenges
- Deadline concept required users to understand abstract concepts
- Solution failed to scale and was unintuitive for tracking deadlines
Project Deliverables
- Redesigned timeline UI to fold complexity while remaining simple
- Design prototypes and assets created with Figma, Whimsical, and Sketchup
- Implementation and feature work by full-stack engineers
Project Solution
Vinta ran a kickoff and a design-and-discovery phase, iterating on UI/UX designs to produce a timeline interface that exposes simple workflows by default and allows users to expand complexity when needed. They produced design prototypes and assets using tools such as Figma, Whimsical, and Sketchup and then implemented the designs with their engineering team. A project manager served as the main point of contact and the team coordinated via weekly meetings and async tools.
Project Outcome
- Landed several larger clients due to the improved UX
- Improved daily processing times and overall software performance
- Positive user feedback and strong, responsive collaboration
Platforms
Web
Tech Stack
Asana
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
We've landed several big clients because of Vinta Software's work, and we now have faster processing times and a smoother interface. They're flexible and happy to adjust when the scope changes. Collaboration works well because they're responsive, easy to reach, and always open to feedback.
Note: This endorsement is based on publicly available client feedback from external review sources.
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