Enosis Outsourcing logo
EndorsedendorsedOngoing

Magento Custom Module Troubleshooting (Knockout.js)

Services Covered:

IT Consulting
Project hero — replace with case study imagery
Industry
Industry

Information Technology

Duration
Durationinfo-circle

1 month

Budget
Budget

Less than 10K

Start Date
Start Date

1 January 2023

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable Viha Digital Commerce is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Nirvign Web Solutions Pvt. Ltd.

map United Kingdom

Project Summary

A UK-based software company hired Viha Digital Commerce to resolve a blocking issue in a custom Magento module that used Knockout.js. Viha Digital Commerce provided a two-person team (a project manager and a Magento developer) to debug and fix the UI module via remote access. The client praised the vendor's Magento expertise, quick delivery, strong communication, and reliable support.

Key Challenges

  • Resolve a blocking issue in a custom Magento module
  • Diagnose and fix UI functionality implemented with Knockout.js
  • Complete the work remotely with effective communication

Project Deliverables

  • Troubleshoot and fix a custom Magento module using Knockout.js
  • Remote debugging and support
  • Code fixes delivered by a Project Manager and a Magento developer

Project Solution

The vendor was selected via Freelancer and engaged after discussions and an agreed deal. Viha Digital Commerce assigned two people — a project manager and a Magento developer — to remotely access the client's system, diagnose and fix a custom UI module built with Knockout.js within Magento, and provide ongoing support and communication until the issue was resolved.

Project Outcome

  • Fast resolution of the custom Magento module issue
  • Strong communication and reliable remote support
  • High client satisfaction with vendor expertise

Platforms

  • E-commerce PlatformE-commerce Platform

Tech Stack

  • JavaScriptJavaScript

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client was pleased with Viha Digital Commerce's services. They showed high expertise in Magento, allowing them to complete the tasks quickly. Moreover, they led a strong communication flow despite working through a remote system. They were supportive and reliable.”

Ashish Saxena

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

More Projects by Viha Digital Commerce