endorsedCompleted

Insurance Customer-Agent Web Application

Services Covered:

Website Development

Industry

Information Technology

Duration

8 months

Budget

Less than 10K

Start Date

1 April 2020

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

62/100

Good

Project Capability Score (PCS) estimates how capable Vidhema Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Townbus India

Chennai, India

Project Summary

A marketing firm hired Vidhema Technologies to develop a web application that would connect insurance customers with agents. The vendor provided an initial build but ceased communication after the client requested changes, blocked the client, and did not deliver the promised application or refund the payment. The client was unable to launch the online business as a result.

Key Challenges

Develop a web application to connect insurance agents with end-users

Project Deliverables

Web application connecting insurance customers with agents

Project Solution

The vendor provided an initial prototype of the requested web application and communicated via two company directors, but after the client requested changes the vendor ceased responding. The client paid a partial amount and the vendor subsequently blocked contact and did not complete further development or provide a refund.

Project Outcome

They did not deliver the promised web application
The client could not launch the online business and ultimately dropped it
The vendor ceased communication and blocked the client, preventing refunds or further development

Platforms

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Vidhema Technologies did not deliver the web application. They blocked communication with their client, preventing a refund of their money or any further developments with the project.”
Rajeshkumar Marappan
Managing Director, Townbus India Private Ltd at Townbus India
Date: 02/08/2021