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Refactoring & Staff Augmentation for Tigertext

Services Covered:

Staff Augmentation • Web Application Development • Software Maintenance and Support • DevOps
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Industry
Industry

Healthcare

Duration
Duration

5 months

Budget
Budget

Confidential

Start Date
Start Date

1 March 2017

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable Vention is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Tigertext

mapSanta Monica, United States of America

Project Summary

Vention (formerly iTechArt) augmented the team of a healthcare messaging company to migrate and refactor legacy software to a newer platform. Using modern JavaScript and RESTful APIs, they refactored and modernized four projects, upgraded a Twilio gateway microservice, added a file-attachment feature, and improved DevOps, performance, and stability. Their work freed in-house staff to focus on a time-sensitive strategic product and earned praise for clear communication and problem-solving.

Key Challenges

  • Refactor older software to make it more secure
  • Improve DevOps and address existing bugs
  • Migrate software to a newer platform the client had built
  • Supplement internal resources by integrating external developers

Project Deliverables

  • Twilio gateway microservice interface upgrade
  • Refactored legacy codebases (4 projects)
  • File-attachment feature with image upload, cropping and RESTful API
  • Modernized frontend/backend using modern JavaScript
  • DevOps and infrastructure improvements

Project Solution

The vendor was integrated into the client's team and worked from requirements tracked in GitHub and JIRA. They upgraded the Twilio paging gateway microservice, refactored legacy code using modern JavaScript, implemented a file-attachment feature (image upload and cropping) exposed via RESTful APIs, and performed DevOps and infrastructure improvements to stabilize and modernize the platform. Communication was handled via Skype, with daily interactions and status updates.

Project Outcome

  • Refactored and modernized four projects
  • Freed internal team to focus on a time-sensitive strategic product
  • Improved performance and stability of the current product
  • Delivered work with clear communication, timely estimates, and strong problem-solving

Platforms

  • API/Integration PlatformAPI/Integration Platform
  • WebWeb

Tech Stack

  • JavaScriptJavaScript
  • RESTful APIRESTful API
  • C#C#

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Vention (formerly iTechArt) helped successfully refactor 4 systems and allowed in-house staff to attend to more critical tasks. The agency earned recognition for their clear and perceptive communication, exceptional problem-solving skills, and eagerness to take on a wide variety of development projects.”

Anonymous

Employee

Note: This endorsement is based on publicly available client feedback from external review sources.

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