endorsedOngoing

EHR-Integrated Booking & Tech Stack Replacement for Mental Health Services

Services Covered:

Custom Software Development

Industry

Healthcare

Duration

66 months

Budget

Confidential

Start Date

1 February 2021

Team Size

21-25 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Velotio Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Singapore, Singapore

Project Summary

Velotio Technologies replaced a mental-health services company's legacy technology footprint by building a new end-to-end technology stack that combined a third‑party EHR with a custom React booking experience and integrated WordPress pages. The vendor provided product, design, and engineering capacity and operated in an agile environment using Jira and Slack, scaling headcount as needed and embedding engineers within the client's team.

Key Challenges

Limited technology footprint reliant on off-the-shelf third-party tools
Lack of internal product, design, engineering, and IT teams
Need to build a scalable end-to-end technology infrastructure combining enterprise tools and custom development

Project Deliverables

Built a client booking experience on React integrated with existing WordPress pages
Integrated a third-party EHR with the custom booking and clinician scheduler
Developed back-office systems to manage insurance, credentialing, provider profiles, and search logic
Replaced the company's technology stack and delivered end-to-end technology infrastructure

Project Solution

Velotio replaced the client's limited tech footprint by building a new technology stack that combined the client's third-party electronic health record with a custom React-based client booking experience. They ensured the booking UI integrated with existing WordPress marketing pages and the clinician scheduler, and they built back-office administration systems for insurance, credentialing, provider profiles, and search logic. The vendor scaled cross-functional teams (dev, product, design, QA, DevOps) and embedded engineers within the client's organization to provide near 24-hour coverage when paired with an onshore team.

Project Outcome

Replaced the entire company's technology stack within 9 months
Operated in an agile environment using Slack, Jira, and GSuite
Demonstrated adaptability, flexibility in resourcing, and high-quality engineering talent

Platforms

Web
CMS
Desktop

Tech Stack

React.js

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Velotio Technologies has been able to successfully replace the client's tech stack across a multitude of stakeholders. The team is highly talented; they've been flexible and adaptable partners. They've operated in an agile environment, using Jira to manage the project and Slack to communicate.”
Anonymous
Chief Product Officer
Date: 08/16/2022