endorsedCompleted

Telemedicine React Native App Recovery (Discovery Phase)

Services Covered:

Mobile Application Development

Industry

Healthcare

Duration

1 month

Budget

Confidential

Start Date

1 June 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

64/100

Good

Project Capability Score (PCS) estimates how capable Unified Infotech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United States of America

Project Summary

The client, a telemedicine platform, hired Unified Infotech to diagnose and fix an unfinished React Native Android and iOS app. During a two-week discovery phase Unified failed to identify known issues and overlooked documented materials, then revised cost and timeline estimates dramatically. Communication breakdowns between U.S. and India-based project managers contributed to the engagement ending after roughly one month, leaving the project unfinished and causing business delays.

Key Challenges

Unfinished Android and iOS app requiring diagnosis and fixes.
Need to identify steps to improve compatibility across mobile devices.
Requirement to stay within budget and timeline constraints.

Project Deliverables

Discovery-phase code review
Mobile builds
Bug discovery
Database schema assembly

Project Solution

Unified Infotech performed a two-week discovery-phase code review of the client's existing React Native Android and iOS apps to identify unresolved defects and compatibility issues. They attempted to generate mobile builds, discover bugs, and assemble the database schema while evaluating the steps required to improve compatibility across devices. The engagement involved the vendor's COO and two project managers (U.S.- and India-based) and was intended as a short discovery with an option to terminate if the client was unsatisfied.

Project Outcome

Cost estimate increased from ~$20,000 to ~$40,000.
Timeline grew from 8–10 weeks to four months.
Project remained unfinished and engagement was terminated.
Project delays harmed the client's ability to meet commitments with their own clients.

Platforms

Mobile

Tech Stack

React Native

Client Endorsement

Overall Review Rating

2.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Unified Infotech’s failure to do their due diligence fostered distrust and stunted confidence in their ability to build quality solutions. They were unable to abide by original cost and time estimates, causing more strain. Although a friendly team, general miscommunication further precluded the project from being salvaged.”
Anonymous
Founder
Date: 08/14/2018