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EndorsedendorsedOngoing

CRM and Mobile Chat App for Infrastructure Firm

Services Covered:

Web Application Development • Mobile Application Development
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Industry
Industry

Real Estate

Duration
Durationinfo-circle

8 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 January 2018

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Tvisha Technologies Inc. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

NCC Urban Infrastructure Ltd.

map India

Project Summary

Tvisha Technologies built a web-based CRM (MVC architecture) backed by a MySQL database and developed a mobile chat application for an infrastructure firm. The vendor’s five-person team handled development using PHP and delivered solutions that reduced technical complaints and substantially increased conversions and business volume. Communication and responsiveness were highlighted as strengths, and the client continues to engage the vendor for more services.

Key Challenges

  • Build a CRM application and a chat application
  • Liquidate stock faster
  • Generate more leads through sales management and improved brand awareness

Project Deliverables

  • CRM application (MVC) using MySQL and PHP
  • Mobile chat application

Project Solution

The vendor built a web-based CRM using an MVC architecture with a MySQL database and PHP, and developed a companion mobile chat application. The engagement was staffed by a five-person team selected after a vendor survey and included ongoing development and support to meet the client’s sales and lead-generation objectives.

Project Outcome

  • Customers lodge fewer technical complaints
  • Conversions and business volume increased drastically
  • Deliverables met the client’s expectations and collaboration had no communication barriers
  • Improved responsiveness and customer support from the vendor

Platforms

  • WebWeb
  • MobileMobile

Tech Stack

  • MySQLMySQL
  • PHPPHP

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Customers lodge fewer technical complaints with the new system and conversions have improved dramatically. Tvisha Technologies Inc has demonstrated expert-level development skills and a customer service approach that prioritizes responsiveness, feedback, and relationship building.”

Sreevikas Seenaiah Koruturu

Head of Marketing

Note: This endorsement is based on publicly available client feedback from external review sources.

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