EndorsedendorsedOngoing

Offshore Development Center for Video Surveillance and Camera Firmware

Services Covered:

Custom Software Development • Staff Augmentation
Project hero — replace with case study imagery
Industry
Industry

Engineering & Manufacturing

Duration
Durationinfo-circle

61 months

Budget
Budget

Confidential

Start Date
Start Date

1 November 2017

Team Size
Team Size

11-15

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
75/100
Good

Project Capability Score (PCS) estimates how capable Trenser Technology Solutions (P) Ltd. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Costar Technologies, Inc.

mapSan Diego, United States of America

Project Summary

Trenser Technology Solutions has served as an offshore engineering partner for a video surveillance company, augmenting the US team to handle sustaining engineering and new product development for camera products. They supported firmware changes, design updates to accommodate alternate components, and delivered engineering documentation while communicating via Microsoft Teams, Jira, and Confluence. The engagement uses Agile Kanban for sustaining work and Scrum for new product development.

Key Challenges

  • Resource prioritization between sustaining engineering and new product design.
  • Need to maintain high-quality customer support while delivering new product innovations.

Project Deliverables

  • Sustaining engineering for camera firmware
  • New product software development
  • Software specifications and engineering documentation
  • UI mockups and design diagrams
  • Test automation and test artifacts

Project Solution

Trenser was engaged to handle sustaining engineering for camera firmware and later provided a dedicated new product software development team. They use an Agile Kanban workflow for sustaining engineering and test automation tasks and an Agile Scrum workflow for new product development. Trenser delivers engineering documentation for each feature, including software specifications, UI mockups, and class and sequence diagrams, and uses technologies such as C/C++, C#, SQL, HTML5, JavaScript, SNMP, RTP/RTSP, and SoapUI.

Project Outcome

  • Implemented component design changes quickly without affecting the production schedule.
  • Enabled around-the-clock development that effectively bridged the time zone difference between the US West Coast and India.

Platforms

  • WebWeb

Tech Stack

  • CC
  • C++C++
  • C#C#
  • SQLSQL
  • JavaScriptJavaScript
  • SOAP UISOAP UI

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Trenser Technology Solutions (P) Ltd. has supported the client when they decided to implement a design change in order to adapt to more readily available components. They've managed projects effectively and communicated well with the client through Microsoft Teams, Jira, and Confluence.”

Prashant Pradeep

VP of Engineering

Note: This endorsement is based on publicly available client feedback from external review sources.

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