endorsedCompleted

Delivery Channels Staff Augmentation for FinTech Company

Services Covered:

Mobile Application Development • Website Development • Staff Augmentation

Industry

Financial Services

Duration

79 months

Budget

1M - 10M

Start Date

1 April 2017

Team Size

30+ Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Towa Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Monterrey, Mexico

Project Summary

Towa sourced roughly 40 specialists for a fintech client to expand Delivery Channel development across Mobile, Web, ATMs, POS and branch systems. Within four months Towa assembled teams producing code in Java, RPG, Delphi, and .NET and delivered a mobile app, payment switch, an ATM controller, and multiple web and branch-system releases. Projects were completed mostly on time and within budget using waterfall and agile methodologies, with consistent communication and high-quality deliverables.

Key Challenges

Enhance project development capabilities in the Delivery Channels domain
Create specialized work units for distinct channels such as Web, ATMs, and Mobile
Expand capacity from managing 2 active projects to over 20 simultaneously

Project Deliverables

Mobile application
Payment media transactional switch
ATMs Authentic controller
Multiple web application releases
Branch system releases
Functional analysis and detailed design for a new web application
Assembled and staffed teams for Mobile, Web, ATMs, POS, and branch channels

Project Solution

Towa was engaged via referral and selected for high ratings, proximity, pricing, and culture fit. Forty teammates were assigned. The vendor expanded project management capacity for Delivery Channel Development from handling 2 active projects to over 20 by recruiting and assembling teams of specialists for Mobile, Bank Branches, Web, ATMs, and POS. Within four months these teams were producing code in Java, RPG, Delphi, and .NET and delivered multiple platform releases and detailed design artifacts.

Project Outcome

All projects were completed on time and within budget with minimal deviations
Productive releases were achieved across mobile, web, ATM, and branch systems
Work was managed using waterfall and agile methodologies with TSP practices for control
Continuous contact between teams and leaders maintained alignment
Client praised consistent communication and high-quality deliverables

Platforms

Mobile
Web
POS

Tech Stack

Java
Delphi
.NET

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Towa - Nearshore Software Excellence delivered high-quality deliverables with minimal deviation on time and within budget, helping the client achieve productive releases. The team ensured smooth collaboration, maintained consistent communication, and followed the waterfall and agile methodologies.”
Rogelio Garza
Director of Delivery Channels
Date: 06/06/2024