endorsedCompleted

Hospitality Mobile Booking App (iOS & Android)

Services Covered:

Mobile Application Development

Industry

Hospitality, Travel & Tourism

Duration

4 months

Budget

10K - 49K

Start Date

1 October 2021

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

65/100

Good

Project Capability Score (PCS) estimates how capable The NineHertz is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Mumbai, India

Project Summary

The NineHertz developed a hospitality mobile app to allow guests to book and pay for villas online using native technologies (Swift and Java). The app generated 12 bookings in the first month, but the delivery contained bugs, required additional work, and was delayed by over two months due to poor project management and repository practices; the client reported dissatisfaction.

Key Challenges

Enable guests to book villas and make payments online.

Project Deliverables

Mobile application (iOS and Android)
Test and QA deliverables
Release build and deployment

Project Solution

The vendor was engaged to develop, test, and release a native mobile application across four milestones. They executed development, testing, and release work using pure native technologies (Swift, C, and Java) and delivered milestone artifacts. The vendor's delivery team included one project manager, four developers, and one tester.

Project Outcome

12 bookings within the first month of launch.
Project delivery was delayed by more than 2 months.
Product required additional work due to bugs and led to client dissatisfaction.

Platforms

Mobile

Tech Stack

Swift
C
Java

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The NineHertz delivered a buggy app that required additional work, and their poor project management resulted in a two-month delay. Their lack of dedication, transparency, and professionalism made the client dissatisfied with their service. This review includes the service provider's response.”
Anonymous
Product Head
Date: 04/03/2022