endorsedOngoing

Custom App Marketplace Development for OpenChannel

Services Covered:

Custom Software Development • Staff Augmentation • Website Development

Industry

Business Consulting & Services

Duration

91 months

Budget

200K - 999K

Start Date

1 January 2019

Team Size

11-15 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable TenUp Software Services is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

OpenChannel

Vienna, Austria

Project Summary

OpenChannel, a SaaS B2B company that builds app ecosystems and marketplaces, hired Tenup Software Services to develop customized app marketplaces and directories and to handle complex feature and workflow development. Tenup performed frontend customizations (using Angular and Java), implemented workflow features, managed work via JIRA and an agile grooming process, and delivered QA-tested releases to staging and production. Over the multi-year engagement, Tenup grew to a 12–14 person team and delivered results with few bugs and increasing autonomy, with strong solution architecture leadership noted by the client.

Key Challenges

Customers required heavy customization for app stores (branding, features, workflows)
Customization efforts diverted the client's focus from their core SaaS product
Need for a partner to manage and deliver client-specific customization projects end-to-end

Project Deliverables

Custom-branded app marketplaces and directories
Frontend customizations using Angular and Java
Workflow feature implementations (e.g., account-request workflows)
Staging deployments and production releases
QA-tested feature releases

Project Solution

Tenup acted as a trusted partner responsible for frontend customizations and workflow feature development for OpenChannel's app marketplaces. They used Angular and Java to implement custom-branded directories and custom workflows, handled ticket grooming and execution via an agile JIRA process (Tenup project managers groom tickets, engineers implement changes, QAs verify functionality), and deployed changes to staging and production as released features.

Project Outcome

Feature deployments with few bugs or issues
Increased autonomy: Tenup operates with minimal client involvement
Responsive project management with timely task completion
Strong solution architecture leadership resulting in higher-quality outcomes

Platforms

Tech Stack

Angular
Java

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Stakeholders have seen successful results, and Tenup Software Services has been able to work flexibly and with very minimal involvement from the client. Few bugs and issues have been detected in their output. Above all, the company is deeply impressed with their solution architecture expertise.”
Brian Amaro
CTO
Date: 05/07/2021