endorsedOngoing

Website Redesign & Ongoing Web Management for Cybersecurity Company

Services Covered:

Custom Software Development • Staff Augmentation

Industry

Cloud & Network Security

Duration

30 months

Budget

50K - 199K

Start Date

1 February 2024

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Tecla is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Chicago, United States of America

Project Summary

TECLA provided website management and development resources—a project manager and a front-end developer—for a cybersecurity company, supplying front-end code in HTML, CSS, and JavaScript and managing day-to-day website operations. They redesigned the site and improved operational processes, increasing overall website conversion rates by 18% and reducing operational SLAs from three days to 24 hours. Project management and delivery were reported as timely and well-executed.

Key Challenges

Provide competent resources to assist in managing and developing the website
Improve day-to-day website operations and processes

Project Deliverables

Project manager resource
Front-end developer resource
Redesigned website
Front-end code delivered in HTML, CSS, and JavaScript

Project Solution

TECLA supplied two dedicated resources to the client's marketing web team: a project manager to assist with managing and optimizing day-to-day website projects, processes, and initiatives, and a front-end developer to write clean, efficient, and maintainable code using HTML, CSS, and JavaScript. The vendor integrated with the client's team to support ongoing website management and development tasks.

Project Outcome

Redesigned the entire website
Increased overall website conversion rates by 18%
Decreased operational SLAs from 3 days to 24 hours
Delivered on time with strong project management

Platforms

Tech Stack

HTML
CSS
JavaScript

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to TECLA's work, the client has redesigned their website and improved their operational processes. The team's efforts have increased the client's website conversion rates by 18% and decreased their operational SLAs. TECLA's project management is flawless, and they deliver on time.”
Alicia H
Manager of Web Marketing
Date: 03/18/2025