endorsedCompleted

Telehealth and Care Management Platform with Web & Mobile Apps

Services Covered:

Custom Software Development • Mobile Application Development • UI/UX Design

Industry

Healthcare

21 months

Budget

Confidential

Start Date

1 May 2021

Team Size

6-10

Engagement Model

Offshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Techverx is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Memphis, United States of America

Project Summary

Techverx designed and developed a web-based telehealth and care-management platform and companion mobile apps for providers and patients. The engagement included extensive feature work—video calling/recording, messaging, appointment scheduling, e-prescription and clinic admin portals—delivered across milestone-based releases. The vendor consistently met milestone deadlines, was responsive to the client's requests, and provided high technical expertise and strategic product guidance.

Key Challenges

Develop a web-based telehealth and care management/wellness platform
Develop mobile apps for healthcare providers and patients utilizing the telehealth and care management/wellness platform

Project Deliverables

Web-based telehealth and care-management platform
Mobile apps for providers and patients
Video calling and video recording features
In-session chat and messaging modules
Appointment scheduling and booking flows
E-prescription integration (DoseSpot) and payment/Stripe integration
Clinic admin and super-admin portals with roles and permissions
API gateway / REST API implementations
Collaboration module (news feeds, posts, polls, comments)
Clinical records features (CCD export, encounter notes, medical records)
DICOM viewer and other clinical integrations

Project Solution

LinkedIn. Company values aligned. Impressed by the level of detail and thought put into their proposals. 6-10 employees were assigned. The engagement was delivered through milestone-based development: Milestone 1 included video calling, video recording and listing views, news feeds generation, telemedicine session development, collaboration module and messaging functionality. Subsequent milestones included mobile application designs and implementations (in-session chat, clinical trials, news feeds), persona mapping and solutioning, project architecture, appointment scheduling and messaging modules, e-prescription PoC, provider listings, one-to-one and multi-user chat, comprehensive video session scenarios, Stripe integration and payment/refund flows, API gateway POC, clinic admin and super-admin portals with roles and permissions, provider onboarding flows, health & wellness profiles, integration with DoseSpot for e-prescriptions, provider/patient mobile integrations (authentication, appointment/scheduling, video calling via Tokbox), Twilio OTP, Google Maps API for provider/clinic location, CCD export and encounter note features, DICOM viewer, OCR POCs, mass user upload, and ongoing quality assurance and improvements across web and mobile applications.

Project Outcome

There were monthly milestones with detailed deliverables and compensation tied to milestone completion
Techverx consistently delivered milestones on time and was accommodating when the client caused delays
The vendor was prompt and responsive, providing a high-touch approach and strong technical expertise that supported the product's market-readiness

Platforms

Web
Mobile

Tech Stack

HTML
REST API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Techverx delivered all milestones on time and was flexible with the client's timelines. The Techverx team was responsive to questions and helpful when thinking of solutions. The team was genuinely invested in the project's success, and their expertise and high-touch approach also stood out.”
Randy Bradley
COO & Chief Innovation Officer
Date: 02/27/2024