endorsedCompleted

Service Management Mobile & Web App

Services Covered:

Mobile Application Development • Website Development

Industry

Information Technology

Duration

12 months

Budget

Less than 10K

Start Date

1 January 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Tech Mantra Softwares is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Chennai, India

Project Summary

Tech Mantra developed a service-management product with Android and iOS mobile apps plus a web administration panel, delivered in phased releases. The first phase completed in three months and produced positive trial feedback from users, enabling a quicker, phased rollout. The vendor provided weekly updates and maintained deadlines through regular communication.

Key Challenges

Develop a complete service management application with web and mobile access for customers, vendors, and manufacturers
Deliver phased releases with seamless access and meet tight deadlines

Project Deliverables

Android app
iOS app
Web administration panel

Project Solution

After selecting the vendor following evaluations, the parties held multiple meetings and performed requirement gathering, analysis, planning, and phased development. The team worked in phases to deliver Android and iOS apps and a web administration panel. A project manager oversaw the work with two developers assigned, and the vendor provided weekly meetings and regular updates to track deadlines.

Project Outcome

Phase 1 completed in three months with positive trial feedback from users
Faster, phased rollout enabled by timely communication and weekly meetings

Platforms

Mobile
Web

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The team completed the first phase within a three-month period. The product trial run received positive feedback from target users, and the rollout was quicker and phased. One Tech Solutions was akin to sticking to deadlines or giving fair warning if deadlines were not to be met.”
Sridhar Seshan
Founder & CEO
Date: 08/15/2021