endorsedOngoing

Loyalty Platform Mobile App (Business & Customer Apps)

Services Covered:

Mobile Application Development • UI/UX Design

Industry

Business Consulting & Services

Duration

17 months

Budget

10K - 49K

Start Date

1 March 2025

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Tech Exactly is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United Kingdom

Project Summary

Tech Exactly designed and developed a loyalty platform's mobile app from discovery through delivery using Figma for design, React Native for the frontend and PHP for the backend. The engagement produced two apps (business and customer) with QR-code scanning and marketing features; the app is live and being used by businesses. The client reports around 3,000 downloads and nine businesses actively using the app; the engagement is ongoing.

Key Challenges

Build a mobile app from scratch for a loyalty platform
Support both business and customer workflows including QR-code scanning and real-time points
Provide marketing communication features and wallet integration

Project Deliverables

Business mobile app
Customer mobile app
QR-code scanning and loyalty points functionality
Marketing communications (push notifications, media) to customers
UI designs and scope-of-work documentation
Wallet integration feature (Apple/Google wallet) in progress

Project Solution

Tech Exactly led discovery calls, produced a detailed scope of work and contract, and then designed and developed the mobile product end-to-end. The team used Figma for UI design, React Native for the frontend and PHP for the backend to deliver two apps: a business app that scans customers' QR codes to add stamps/points, and a customer app that displays stamps and loyalty points in real time. They implemented marketing communication features that allow businesses to send videos, images and promotions, and are building wallet integration to save QR codes to Apple/Google wallets. Project management used Jira, with periodic Google Meet and WhatsApp communications.

Project Outcome

Nine businesses actively using the app
Around 3,000 downloads
App is live and in working order
Project stayed on budget and met deadlines

Platforms

Mobile

Tech Stack

React Native

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The app is now live, with nine businesses actively using it and achieving around 3,000 downloads. The client has been pleased with Tech Exactly's work. The team has stayed on budget and met deadlines. The client has been particularly impressed with the team's customer relations.”
Anonymous
Managing Director
Date: 06/01/2026