endorsedOngoing

Cross-Platform E-commerce Mobile App for Leroy Merlin South Africa

Services Covered:

Mobile Application Development • API Development • Application Integration • DevOps • Software QA and Testing

Industry

E-commerce & Retail

Duration

18 months

Budget

50K - 199K

Start Date

1 February 2025

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable TechAhead is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Leroy Merlin South Africa

Johannesburg, South Africa

Project Summary

TechAhead built a cross-platform e-commerce mobile app for a home improvement retailer (Leroy Merlin South Africa) that integrates with the client's backend systems and in-store ecosystem. The engagement defined a detailed MVP feature set, technical requirements (including POPIA compliance, secure payment handling, offline support and multilingual readiness), KPIs for downloads, MAUs and conversion, and a phased roadmap for future personalization. The client reports improved communication and a stronger partnership over time.

Key Challenges

Develop a cross-platform e-commerce mobile app integrated with existing in-store and online systems
Ensure compliance with South Africa’s POPIA and secure payment standards, with encryption and secure authentication
Achieve scalability, low latency performance, offline/low-connectivity support and multilingual/localization requirements

Project Deliverables

Cross-platform mobile shopping app (iOS, Android, Huawei HarmonyOS) with product catalog, search, filtering, product details, cart and checkout, user accounts, store locator, push notifications, basic recommendations, self-checkout, and in-app feedback and review flows
Middleware integration layer exposing RESTful or GraphQL APIs to ERP/CRM systems and real-time-ish stock sync
Post-launch support (initial three months) for bug fixes and minor updates
Modular, scalable architecture (microservices/modular components) enabling future personalization, AI-driven features and an in-house promo engine
CI/CD, documentation, monitoring and SLAs (99.5% uptime target, incident response SLAs)

Project Solution

TechAhead developed the app from scratch per the client's brief and integrated it with backend systems via a middleware layer exposing RESTful or GraphQL APIs. The vendor delivered a cross-platform mobile shopping application targeting iOS, Android and Huawei HarmonyOS, defined MVP features and KPIs, implemented a modular architecture for scalability, set up CI/CD and testing practices, and planned monitoring, SLAs and post-launch support.

Project Outcome

The client reports the partnership has grown stronger and now feels collaborative and business-focused
Earlier project management concerns were resolved; the team improved communication, planning and accountability
The client recommends treating TechAhead as a strategic partner for long-term roadmap alignment

Platforms

Mobile
IoT

Tech Stack

Flutter
React Native
GraphQL
RESTful API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client is pleased with TechAhead's work and the partnership has grown much stronger over time. TechAhead has improved their communication, planning, and accountability. The client also appreciates their collaborative approach and the way they work as an extension of their team.”
Dmitriy Anderson
CIO
Date: 10/02/2025