endorsedOngoing

AI Chatbot & Web App for Gym SaaS

Services Covered:

Custom Software Development • AI and Machine Learning • Web Application Development

Industry

Wellness and Fitness

13 months

Budget

10K - 49K

Start Date

1 August 2020

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Tanbits is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Healthdesk

Irvine, United States of America

Project Summary

A gym-focused SaaS company hired TanBits to build custom AI-powered software. TanBits delivered an Elixir-based web application (an AI chatbot for messaging, chat and voice) and supported weekly releases using Pivotal Tracker and Kanban. The client reports that the work helped them onboard new clients and scale quickly, and praised TanBits' communication and responsiveness while noting documentation as a possible area for improvement.

Key Challenges

Deliver custom software development from the ground up
Apply an AI chatbot across messaging, chat and voice for an archaic gym industry
Establish a regular release cadence and iterative process for a new SaaS product

Project Deliverables

AI chatbot spanning messaging, chat, and voice
Elixir web application using LiveView and PostgreSQL
Weekly software releases and iteration planning (managed on Pivotal Tracker / Kanban)

Project Solution

TanBits built an Elixir web application (using LiveView and PostgreSQL) that powers an AI chatbot across messaging, chat and voice for a gym SaaS company. The team followed Kanban on Pivotal Tracker, ran iteration planning sessions, and shipped weekly releases. The engagement involved a three-person TanBits team of full‑stack engineers collaborating closely with the client.

Project Outcome

Helped the client onboard new customers and scale the business quickly
Improved communication and responsiveness via Slack and weekly Zoom calls
High client satisfaction with reliability and responsiveness, with documentation noted as the primary area for improvement

Platforms

Web
AI/ML Platform

Tech Stack

Elixir
PostgreSQL
Bootstrap

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Tanbits' effort, the client is able to onboard new clients and scale their business quickly. The team has communicated well to provide progress updates and quick responses. They have been transparent, prompt and flexible throughout the workflow.”
Anonymous
CEO
Date: 09/08/2021