endorsedOngoing

E-commerce Integration & API Development for Steve Madden

Services Covered:

Custom Software Development • API Development • Application Integration

Industry

E-commerce & Retail

Duration

110 months

Budget

200K - 999K

Start Date

1 June 2017

Team Size

30+ Employees

Engagement Model

Offshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable SynapseIndia is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Steve Madden

Romania

Project Summary

SynapseIndia provides ongoing .NET development and integration work for international e-commerce websites, connecting Shopify sites to local WMS, ERP and financial systems and performing technical audits to meet public-company requirements. The vendor has delivered more than six sites to date, is described as organized and transparent with multiple communication touch points, and maintains a large resource pool to support diverse product topics since June 2017.

Key Challenges

Connect Shopify websites to country-specific WMS, ERP and financial systems with differing APIs
Maintain accurate inventory and returns flows across disparate third-party systems
Meet public-company audit requirements and obtain executive sign-offs during launches
Manage time-zone differences and ensure availability of resources during required hours

Project Deliverables

APIs connecting Shopify websites to WMS and ERP systems
Website development, fixes and launches (multiple international sites)
Technical audits and documentation for regulatory/audit compliance
Azure-hosted backend (.NET) and integration code
Ongoing maintenance, monitoring and programmatic support

Project Solution

SynapseIndia develops and maintains backend integrations and APIs to connect Shopify-based e-commerce sites to country-specific WMS, ERP and financial tools, handling inventory flows and returns. They perform website development and fixes, run technical audits required for the client's public-company launches, and host/operate .NET backends on Azure. Work is delivered via dedicated teams with project managers and transparent hourly reporting.

Project Outcome

Successful launch of multiple international websites (more than six) with improving sales month-over-month
Audit sign-offs and compliance readiness for public-company launches
Transparent hourly reporting and reliable programmatic support
High satisfaction with organization, communication, and ability to handle multiple large projects

Platforms

E-commerce Platform

Tech Stack

.NET
Azure

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The provided websites — totaling more than six to date — perform well and have met all expectations. They are a highly organized and transparent vendor, with multiple communication touch points and team leaders. Their large pool of resources allows them to tackle a diverse range of product topics.”
Razvan Popa
General Manager
Date: 05/31/2022