endorsedOngoing

Sportsbook Platform & CMS Development (Web and Mobile)

Services Covered:

Website Development • Mobile Application Development • Software QA and Testing • Test Automation • Performance Testing • Cloud Consulting and Services • DevOps • API Development • Application Integration • Managed IT Services • Staff Augmentation

Industry

Sports & Entertainment

Duration

131 months

Budget

Confidential

Start Date

1 September 2015

Team Size

30+ Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Symphony Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

London, United Kingdom

Project Summary

A U.K.-based sportsbook partnered with Symphony for end-to-end development and ongoing support of its web and native mobile platforms. Symphony built and maintains frontend single-page applications, native iOS and Android apps, a CMS (Node.js/Java/MongoDB), and numerous microservices for KYC and data aggregation while integrating with third-party providers. Working with Symphony reduced the client's yearly engineering costs and improved customer feedback channels, and the vendor runs 24/7 support and monitoring.

Key Challenges

Vendor-driven organization with poor service from prior vendors
Unstable overall architecture and desire to own IP
Lack of wider in-house skills to build and scale the product
Need to scale engineering to ~80–90 resources and integrate engineering with product ownership

Project Deliverables

Single-page web application
CMS system (Node.js, Java, MongoDB)
Native iOS and Android applications
Microservices for KYC and data aggregation
Integrations with sports feed providers, Playtech and OpenBet
WebSocket-based real-time functionality
AWS-based deployment and performance testing
24/7 support desk and New Relic monitoring

Project Solution

Symphony provided full‑stack engineering and QA services across the client’s sportsbook product, delivering frontend single‑page web applications, native iOS and Android apps, and a CMS implemented with Node.js, Java, and MongoDB. They developed numerous microservices (including KYC and data-aggregation services), integrated with sports feed providers and platforms like Playtech and OpenBet, implemented WebSocket-based real-time features, hosted the solution on AWS, and performed performance testing and 24/7 operational support.

Project Outcome

Delivered a complete sportsbook app with a 35-person team within one year
Reduced the client's annual engineering costs and saved revenue share
Improved public sentiment (Twitter reviews) compared with the previous product
Achieved 97% compliance with SLAs and provided 24/7 support with rapid (20-minute) turnaround
Improved internal engagement and product quality through ongoing collaboration

Platforms

CMS
Mobile
Web

Tech Stack

Java
Node.js
MongoDB
Amazon Web Services (AWS)
iOS
Android

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Working with Symphony has resulted in reduced yearly costs, and Twitter reviews are far superior than those from pre-migration. They’re able to adapt to deliver high-quality work despite challenging conditions, and always remain reactive and communicative. Overall, they’re an indispensable partner.”
Anonymous
Head of Sportsbook Architecture
Date: 10/18/2017