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EndorsedendorsedOngoing

E-commerce and ERP Development for RBC Life Sciences

Services Covered:

E-commerce Development • ERP Solutions • Custom Software Development • Website Development
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Industry
Industry

Wellness and Fitness

Duration
Durationinfo-circle

122 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 January 2008

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable Symfa is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

RBC Life Sciences

mapDallas, United States of America

Project Summary

Symfa (formerly AIS Novations) served as the long-term development partner for RBC Life Sciences, building enrollment systems, e-commerce sites, and an ERP to manage company processes. They developed integrations between order, shipping, accounting, and commission systems and supported the client's entire IT infrastructure. The client praised their availability across time zones, reliability, and communication, while suggesting they establish an internal QA team.

Key Challenges

  • Need for a knowledgeable, reliable IT team to support ongoing e-commerce projects
  • Improve IT system efficiency and accuracy
  • Build and enhance an enrollment system and e-commerce sites that integrate with commission engines

Project Deliverables

  • E-commerce websites
  • Enrollment system (commission engine integration)
  • ERP system connecting orders, shipping, accounting, commission, and intranet
  • Integrations between the web database, commission database, and accounting database

Project Solution

The vendor rebuilt and maintained the client's e-commerce websites and enrollment system to work with changing commission providers, migrating implementations across technologies (traditional ASP to .NET, C# web forms to MVC) and different CMS approaches. They also developed an ERP system that ties online orders to shipping, accounting, commission systems, and the company intranet, and implemented integrations to flow data between the web, commission, and accounting databases. The engagement was staffed by a small team (typically one CTO and two developers) with occasional UI/UX and DBA support.

Project Outcome

  • Improved ability to launch marketing projects and overall IT system improvements
  • 24/7 availability enabling rapid emergency response
  • Strong communication and reliable long-term support

Platforms

  • WebWeb
  • ERPERP

Tech Stack

  • ASP.NETASP.NET
  • ASP.NET MVCASP.NET MVC
  • C#C#

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Their support for the entire IT infrastructure has been invaluable over the years. Their availability regardless of the time difference, reliability, and communication put them in the spotlight. Their competitive prices are hard to beat, though they could invest in creating their own QA department.”

Anonymous

IT Application Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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